Last updated: July 2026

At Belinda Louise, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.

By using this website, you agree to the collection and use of your information as described in this Privacy Policy.

​

1. Information We Collect

We may collect personal information including:

• Your name

• Email address

• Postal and delivery address

• Phone number (where provided)

• Billing information

• Purchase history

• Messages you send through our contact forms

• Information relating to customer enquiries

​

We may also collect non-identifiable information such as:

• Browser type

• Device information

• IP address

• Pages visited

• Website usage statistics

• Cookies and analytics data

​

2. How Your Information Is Used

Your information may be used to:

• Process and fulfil orders

• Deliver products

• Respond to enquiries

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Comply with legal obligations

• Prevent fraud or misuse of our website

 

If you subscribe to our mailing list, your email address may also be used to send occasional newsletters, product launches, promotions or updates. You may unsubscribe at any time.

​

​

3. Payment Information

Payments are processed securely through trusted third-party payment providers.

Belinda Louise does not store or have access to your complete credit card or payment details.

Please refer to the privacy policies of the relevant payment provider for information about how your payment information is handled.

​

4. Cookies

This website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• remember your preferences;

• analyse website traffic;

• improve website performance;

• support shopping cart functionality.

You may disable cookies through your browser settings, although some features of the website may not function correctly.

​

5. Third-Party Services

We may use trusted third-party services including:

• payment processors;

• website hosting providers;

• email marketing platforms;

• shipping providers;

• website analytics providers.

These providers only receive the information necessary to perform their services and are responsible for handling your information in accordance with their own privacy policies.

​

6. Protecting Your Information

Reasonable administrative, technical and physical safeguards are used to protect your personal information against unauthorised access, misuse, loss or disclosure.

While every reasonable effort is made to keep your information secure, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

​

7. How Long We Keep Your Information

Personal information is retained only for as long as reasonably necessary to:

• provide products and services;

• comply with taxation and legal obligations;

• resolve disputes;

• maintain business records.

When no longer required, personal information is securely deleted or de-identified where practicable.

​

8. Your Rights

You may request to:

• access your personal information;

• correct inaccurate information;

• update your details;

• request deletion of your personal information where legally permitted;

• withdraw consent for marketing communications.

Requests can be made using the contact details below.

​

9. Children's Privacy

This website is not intended for children under the age of 16 without the involvement of a parent or guardian.

We do not knowingly collect personal information from children.

​

10. External Links

Our website may contain links to third-party websites.

Belinda Louise is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

​

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes will be published on this page and become effective immediately upon posting.

​

12. Contact

If you have questions about this Privacy Policy or wish to access or update your personal information, please contact:

Belinda Louise

Email: info@belindalouise.com

Website: www.belindalouise.com.au 

​

Your Privacy Matters

As an independent Australian artist, I value the trust you place in my small business. Any personal information you share is treated with care, used only for legitimate business purposes, and will never be sold or knowingly shared for unrelated marketing purposes.